Natasha Ross
Project Manager | Programme Manager | Technical Producer

I am a programme and project manager who came up through the work. My first fifteen years were in accounts payable - purchase ledgers, payment runs, multi-currency invoices and bank reconciliations - which is where I learned how money actually moves through a business, and how much of it gets lost in the gaps between processes.

From there I moved into the technology side of finance, sourcing and deploying the systems that the function ran on. I built and ran the finance operation at SuperAwesome Trading through its acquisition by Epic Games, and carried the whole function into Workday. That experience of living through an acquisition, with reporting that still has to close on time, shaped how I run programmes now: I plan for the migration, not just the launch.

At Epic I moved from business systems analysis into owning enterprise automation, and finally into technical production across three IT teams at once - IT Service Management, Hardware Asset Management and Platform Engineering. I built Epic's Efficiency Tools programme from the ground up, growing Workato adoption from around fifty builders to more than five hundred, and I took enterprise-wide Claude from approval to fully deployed across every company-owned device in five days.

What I enjoy most is the part people underestimate: the tooling around the work. I write the procedure manual, define the governance model and build the dashboard that shows whether any of it worked. I care about the boring middle - the approvals, the reporting, the definitions - because that is where programmes actually succeed or quietly fail.